dlsu

Dr. Indah Victoria Sandroto, S.T., M.T.

A faculty member in Industrial Management area.

 

Education

Dr., Industrial Engineering and Management, Institut Teknologi Bandung, Indonesia
M.T., Industrial Management and Engineering, Institut Teknologi Bandung, Indonesia.
S.T., Industrial Engineering, Institut Teknologi Bandung, Indonesia.
PGDipBusAdmin, Management, Massey University, New Zealand

 

Research Interest

Customer Relationship Management
Marketing Management
Corporate Planning

 

Courses Taught

ERP & CRM
Marketing Management
Research Methodology
Engineering Economy

Membership

System Dynamics Society

Publications

Journal Articles

 

Sandroto, Indah Victoria, Budhi Prihartono, Rajesri Govindaraju, Kadarsah Suryadi, “Causal Loop Diagramming of Balancing Acquisition and Retention Accommodating Capacity Expansion”, The 10th International Forum on Strategic Technology 2015, Universitas Gadjah Mada, Indonesia, June 2015

 

Sandroto, Indah Victoria, Budhi Prihartono, Rajesri Govindaraju, Kadarsah Suryadi, “Balancing Acquisition and Retention Accommodating Capacity Expansion in a Telecommunication Company”, Advance Science Letters, Volume 23, Number 11, November 2017, pp. 10606-10611(6)
http://www.ingentaconnect.com/content/asp/asl/2017/00000023/00000011/art00029